We’re talking to Vicki Suiter, President and CEO of Suiter Business Builders about everything from interviewing and hiring best practices to managing margins in a difficult industry. Vicki is a speaker, consultant, and coach with more than 28 years helping contractors succeed in their businesses. She’s also an author. Her most recent book is The Profit Bleed: How Managing Margin Can Save Your Contracting Business.
[1:25] – The biggest mistakes in hiring.
[5:35] – Red flags in an interview.
[7:15] – Position agreements vs job descriptions.
[8:35] – Better bonus structures.
[10:45] – The importance of finding people with passion.
[13:55] – How to create meaning for everyone in the company.
[17:05] – Autonomy vs abdication.
[18:35] – Vicki’s master class: How to Get Your Team to Take More Ownership.
[19:55] – A conversation on protecting margins.
[25:15] – The most important variable in protecting margins.
[27:55] – Where do builders miss the mark.
[30:05] – Construction accounting software preferences.
[31:50] – Setting up systems for for feedback and consistency.
[35:15] – Vicki’s offer to all our listeners!