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5 Torpedoes That Sink Builders

Murphy’s Law was probably written by a home builder. Yet, clients expect a good project that is on time and on budget. Therefore, most of the upside in a project is written into the expectations. That means most of the upside is capped, yet the downside (things that could go wrong) are are almost unbounded.…

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Four Client Policies for Smoother Builds

I had a call yesterday with a builder buddy of mine who has a project going sideways with a client. He’s a good builder, also. I hear this stuff all the time. I won’t go into the details, but I was reminded of a few often overlooked policies that may have helped prevent the sour…

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5 Rules for Better “Ballpark Prices”

Sometimes the things that go without saying are what most need saying, lest we forget them. We all know the dangers of ballpark prices, but we also know the necessity. In that first or second meeting with clients, the topic usually comes up. If they don’t already have plans, they want to understand what you…

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Making More $ with 4 Profit Levers

When it’s time to tune up our net profits (always), there are plenty of ways to do it. Here is a mental model I use that works for my company. I call it the “Profit Levers Model.” A similar term exists in the supply chain world, although I’ve molded and sufficiently bastardized the concept such…

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Happy Client Hack: No Soup For You

In a sense, there are two parts to a scope of work. There’s the first part, which are the things in the contract that are being INCLUDED (a list and description of the work that’s being performed, how it is being performed, etc). This is the part we naturally think about when it’s time to…

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