We’re talking to Vicki Suiter, President and CEO of Suiter Business Builders about everything from interviewing and hiring best practices to managing margins in a difficult industry. Vicki is a speaker, consultant, and coach with more than 28 years helping contractors succeed in their businesses. She’s also an author. Her most recent book is The Profit Bleed: How Managing Margin Can Save Your Contracting Business.
1:25 – The biggest mistakes in hiring.
5:35 – Red flags in an interview.
7:15 – Position agreements vs job descriptions.
8:35 – Better bonus structures.
10:45 – The importance of finding people with passion.
13:55 – How to create meaning for everyone in the company.
17:05 – Autonomy vs abdication.
18:35 – Vicki’s master class: How to Get Your Team to Take More Ownership.
19:55 – A conversation on protecting margins.
25:15 – The most important variable in protecting margins.
27:55 – Where do builders miss the mark.
30:05 – Construction accounting software preferences.
31:50 – Setting up systems for for feedback and consistency.
35:15 – Vicki’s offer to all our listeners!